Privacy Policy
Last Updated: December 28, 2025
Welcome to Blynkk’s Privacy Policy (“Privacy Policy” or “Policy”).
Blynkk Technologies, a company based in Mumbai, India, and its affiliates (collectively, “Blynkk”, “we”, “us”, or “our”) are engaged in the business of providing web-based solutions to facilitate connections between customers who seek specific services and independent service professionals who offer these services.
This Privacy Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you consent to share with us when you access, use, or otherwise interact with our website https://blynkk.in or any mobile application operated by Blynkk (collectively, the “Platform”) or avail products or services offered through the Platform (collectively, the “Services”).
Services offered by third-party service professionals through the Platform are referred to as “Professional Services.”
At Blynkk, we are committed to protecting your personal data and respecting your privacy. This Policy explains how we collect, use, process, store, and disclose your personal data.
By using the Platform or Services, you confirm that you have read, understood, and agree to be bound by this Privacy Policy.
1 BACKGROUND AND KEY INFORMATION
(a) How this Policy applies
This Policy applies to individuals who access or use the Platform or avail the Services. References to “you” mean an end user of the Platform.
By using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data in accordance with this Policy.
(b) Review and Updates
We may update this Policy from time to time. You are requested to review it periodically. Please ensure that the personal data you provide to us is accurate and updated.
(c) Third-Party Services
The Platform may contain links to third-party websites or services (“Third-Party Services”). We do not control or endorse such services and are not responsible for their privacy practices. Please review their privacy policies separately.
2 PERSONAL DATA THAT WE COLLECT
We may collect the following categories of personal data:
(a) Types of Personal Data
- Contact Data: Address, city, location, email address, mobile number
- Identity & Profile Data: Name, username, photographs, gender
- Marketing & Communication Data: Preferences, feedback, reviews, chat and call records between users and service professionals
- Technical Data: IP address, browser type, device information, operating system, access time, location data
- Transaction Data: Booking details, payment references, partial payment identifiers
- Usage Data: Platform activity, booking history, clicks, time spent, user journey
(b) Aggregated Data
We may use anonymized or aggregated data for analytics and business improvement. Such data does not identify you personally.
(c) Refusal to Provide Data
If you do not provide mandatory personal data, we may be unable to offer you certain Services or Professional Services.
3 HOW WE COLLECT PERSONAL DATA
We collect personal data through:
- Direct Interactions: When you create an account, book services, contact support, participate in surveys, or submit feedback.
- Automated Technologies: Through cookies, server logs, and similar technologies when you use the Platform.
- Third Parties: Including analytics providers, service professionals, and affiliate entities.
4 HOW WE USE YOUR PERSONAL DATA
We use your personal data to:
By using the Platform, you authorize Blynkk and service professionals to contact you via phone, email, or notifications for service-related purposes.
5 COOKIES
We use cookies to recognize users, improve Platform performance, and analyze traffic patterns. You may control cookies through your browser settings. Third-party cookies may also be used and are governed by their respective privacy policies.
6 DISCLOSURE OF PERSONAL DATA
We may share your personal data with:
- Service Professionals
- Blynkk group companies
- Trusted third-party vendors (payment processors, hosting providers, analytics providers)
- Regulatory authorities when legally required
All third parties are required to maintain confidentiality and data security.
7 YOUR RIGHTS
You have the right to access your personal data, request correction of inaccurate data, request a copy of your data, or opt out of marketing communications.
To exercise these rights, email us at rakesh@blynkk.in. We aim to respond within 7 working days.
8 ACCOUNT DELETION AND DATA REMOVAL
You may request deletion of your account and personal data by emailing rakesh@blynkk.in. Certain transaction records may be retained as required by law.
9 DATA TRANSFER
Your personal data may be stored or processed outside India if required for service delivery. By using the Platform, you consent to such transfers in compliance with applicable laws.
10 DATA SECURITY
We implement reasonable security practices including encryption, secure servers, restricted access, and call masking (where applicable). You are responsible for maintaining confidentiality of your login credentials.
11 DATA RETENTION
We retain personal data only as long as necessary for business, legal, or regulatory purposes.
12 BUSINESS TRANSFERS
In case of merger, acquisition, or sale of assets, your personal data may be transferred as part of such transaction.
13 USER-GENERATED CONTENT
Any content you post (reviews, images, feedback) may be publicly visible. You are solely responsible for such content and its legality.
14 POLICY UPDATES
We may update this Policy periodically. Continued use of the Platform constitutes acceptance of the revised Policy.
15 GRIEVANCE OFFICER
If you have questions or complaints regarding this Policy, contact:
Grievance Officer
Name: Rakesh
Designation: Authorized Representative
Mumbai, India